Privacy Policy

Introduction

This Privacy Policy describes how 7697601888 and its affiliates (collectively "7697601888, we, our, us") collect, use, share, protect or otherwise process your information/personal data through our website www.themblimited.com (the "Platform"). You may be able to browse certain sections of the Platform without registering with us. We do not offer any product or service under this Platform outside India, and your personal data will primarily be stored and processed in India.

By visiting the Platform, providing your information, or availing any product/service offered on the Platform, you expressly agree to be bound by this Privacy Policy, the Terms of Use, and the applicable service/product terms and conditions. You also agree to be governed by the laws of India. If you do not agree, please do not use or access the Platform.

Information We Collect

We collect personal data when you use the Platform, services, or otherwise interact with us. This may include information provided during sign-up, registration, or use of the Platform, such as your name, date of birth, address, telephone/mobile number, email address, and identity or address proof.

With your consent, we may also collect sensitive personal data such as bank account or payment card information, payment instrument details, and biometric information that is necessary to enable certain features.

You may choose not to provide certain information by choosing not to use a particular service or feature. We may also track behaviour, preferences, and information you choose to provide on an aggregated basis.

We may collect information related to your transactions on the Platform and through third-party business partners. When a business partner collects your personal data directly, their privacy policy will apply. We are not responsible for third-party privacy practices, so please review their policies carefully.

If you receive a request for personal data from someone claiming to be 7697601888, such as debit/credit card PINs or banking passwords, do not provide that information and report it to appropriate law enforcement authorities immediately.

How We Use Your Information

We use personal data to provide the services you request. If we use your personal data for marketing, you may opt out of those uses.

We may use your information to:

• fulfill orders and support sellers and business partners
• enhance customer experience
• resolve disputes and troubleshoot problems
• inform you about offers, products, services, and updates
• customize your experience
• detect and prevent fraud or criminal activity
• enforce terms and conditions
• conduct research, analysis, and surveys

Your access to certain products or services may be affected if you do not provide the requested information.

Sharing Your Information

We may share personal data internally within our group entities and affiliates to provide you access to services and products. These entities may also market to you unless you explicitly opt out.

We may disclose information to third parties such as sellers, business partners, logistics providers, payment instrument issuers, reward program providers, and other service providers that help us deliver services.

We may also disclose information to comply with legal obligations, enforce our agreements, support marketing and advertising activities, and prevent or investigate fraudulent or illegal activity.

We may disclose personal data to government agencies or authorised law enforcement when required by law, or when we believe it is reasonably necessary to respond to subpoenas, court orders, or other legal processes.

We may disclose personal data to enforce our Terms of Use or Privacy Policy, respond to claims of rights violations, or protect the rights, property, or safety of our users or the public.

Security Precautions

We adopt reasonable security practices and procedures to protect personal data from unauthorized access, disclosure, loss, or misuse. When your information is in our possession or when you access your account, we follow our security guidelines and offer the use of secure servers.

However, information transmission over the internet is not completely secure. By using the Platform, you accept the security risks of online data transmission.

Users are responsible for protecting their login credentials and password records.

Data Deletion and Retention

You may delete your account from your profile settings on the Platform. Deleting your account will remove your access and related account information. You may also contact us for assistance with account deletion or related requests.

We may delay or refuse deletion if there are pending grievances, claims, shipments, or other services. We retain personal data only as long as necessary for the purposes for which it was collected or as required by applicable law.

We may retain data if necessary to prevent fraud or abuse, or for other legitimate purposes. We may also retain anonymized data for research and analytics.

Your Rights

You may access, rectify, and update your personal data directly through the functions provided on the Platform.

Consent

By visiting our Platform or providing your information, you consent to the collection, use, storage, disclosure, and processing of your information in accordance with this Privacy Policy.

If you provide personal data relating to other people, you represent that you are authorized to do so and permit us to use that information according to this Privacy Policy.

You consent to receive communications from us and our affiliates by SMS, instant messaging apps, calls, and email for purposes described in this Privacy Policy.

You may withdraw consent by writing to the Grievance Officer using the contact details below. Please include "Withdrawal of consent for processing personal data" in your subject line. We may verify requests before acting, and withdrawal is not retrospective.

If you withdraw consent, we may restrict or deny services that depend on the information we consider necessary.

Changes to this Privacy Policy

Please review this Privacy Policy periodically for changes. We may update this policy to reflect changes in our practices and may notify you of significant updates as required by applicable laws.

Grievance Officer

Office Name: Insert Name of the Office

Designation: Insert Designation

Company Name and Address: Insert Name and Address of the Company

Contact: Phone

Hours: Monday - Friday (9:00 - 18:00)